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Unified Communications

Unified Communications can quickly help organizations save costs by reducing operating costs, consolidating infrastructure, and leveraging human capital more effectively. For example, a Unified Communications solution can reduce toll costs, cell phone charges, conferencing service fees, travel costs, and meeting expenses. Organizations can also reduce costs by consolidating older communications systems into a single, integrated platform.

Unified Communications solutions can provide business process efficiencies, cutting both the time and labor spent on communications-based tasks and also eliminating the communications-based delays, duplications, and rework in business processes. Organizations are seeing returns on Unified Communications within a single budgeting cycle, often within six months, and have the potential to save $5 million dollars per 1,000 employees.

Benefits of Unified Communications are:

  • Reduce travel expenses by replacing in-person meetings with immersive Web and video conferencing.

  • Reduce telephony and audio conferencing charges with built-in Voice-over Internet Protocol (VoIP) and unified conferencing capabilities that help lower long-distance charges and audio conferencing minutes.

  • Lower real estate and facility costs by enabling more mobile work, freeing employees from fixed desks or offices, and increasing occupancy density in buildings.

  • Lower messaging and voice mail costs with low-cost storage and consolidation of costly third-party solutions like mobility, security, voice mail, and more.

  • Reduce the cost of communications systems by eliminating the need for expensive private branch exchange (PBX), instant messaging, and audio/video/Web conferencing systems and by leveraging human capital by supporting individual productivity, workgroups and collaboration, and enterprise governance.

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